ICT Sales Assistants

What the job involves

• Determining customer requirements and advising on product range, price, delivery, warranties and product use and care
• Demonstrating and explaining to customers the establishment's goods and services
• Selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans
• Accepting payment for goods and services by a variety of payment methods and preparing sales invoices
• Assisting with the ongoing management of stock such as product inventories and participating in stocktakes
• Stacking and displaying goods for sale, and wrapping and packing goods sold

Key values of workers in ICT Sales Assistants

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Relationships

  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in ICT Sales Assistants

• Persuasion

  Persuading others to change their minds or behavior.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Negotiation

  Bringing others together and trying to reconcile differences.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.